By purchasing from LoveJordans.com, you agree to accept all the points listed below:
Shipping time and cost
- The shipping rate is $15 per item to ship to the USA, Canada, Western Europe, Asia, Australia and New Zealand. It cost $29 to ship to the Netherlands and $45 for other countries.
- All items are shipped via the Post Office (USPS) Express Mail.
- In total, it will take 1-2 weeks to get your order. Usually, we will call first to confirm your order. After we confirm your order over the phone, we need 2-3 business days to process one order then your order will be shipped out, it will take 4-6 more days before you receive the package.
Returning and refund
- Wrong Size: If you receive the shoes in wrong size, for example, if you ordered a size 10, we sent you a pair in size 8, in this case, please take clear photos of the shoes from all sides and the shoe size tag, then please send us the photos by email as the attachement files.
- Quality Problems: If you are not satisfied with the products you received, please contact us within 5 days and provide a digital picture of the item received. Please send us the photos by email as the attachement files.
- We don't refund if your shoes are worn.
Out of stock
- In some instances, items may go out of stock right after an order has been placed. We will send email to you to inform and you can choose another pair to replace them.
General
LoveJordans has no affiliation with Nike. All items are Factory Variants and custom altered. These are items that are made in unreleased and unique colors, and are not sold anywhere else and have never been released. All shoes are made with very high quality standards.
